by Blazent | May 12, 2016 | Blog, CMDB Data Quality
Implementing an effective data-driven IT Service Management function has become more achievable each day, despite an explosion of data sources. The convergence of maturing Configuration Management Database (CMDB) technologies coupled with the emergence of...
by Blazent | May 10, 2016 | Blog, CMDB Data Quality
Let’s talk about the Repository Evangelist. (Repository being CMDB, CMS, ITAM, or take your pick.) The repository evangelist believes, PASSIONATELY, that “Knowledge is Power”. By putting as much IT management data as possible into a single system, “Miraculous...
by Blazent | May 5, 2016 | Blog, Data Intelligence, Data Management, IT Data Intelligence
Over the last two decades the IT function has transformed from one that is primarily introverted, focused on building and managing systems that were largely internal facing, to now being the customer face of the business. Service availability used to translate to...
by Blazent | Apr 28, 2016 | Blog, CMDB Data Quality, Data Quality
Caring about IT data quality is not a new concept. The discipline of Data Quality Management (DQM) has evolved from the transformation (or data cleansing) element of the traditional database Extraction, Transformation and Loading (ETL) process. To get a holistic view...
by Blazent | Apr 26, 2016 | Blog, CMDB Data Quality, Data Management, Data Purification, Data Quality
As a Configuration Management Database (CMDB) or IT Asset Management (ITAM) repository owner or sponsor, it’s only a matter of time until you meet The Data Quality Skeptic within your organization. The Data Quality Skeptic has the following...
by Blazent | Apr 18, 2016 | Blog
Most serious IT organizations have some form of Data Quality Management program in place, whether it be an ITAM database or more robust CMDB. In a recent research document authored by Dennis Drogseth of Analyst firm Enterprise Management Associates outlining the...