Operational Tool Compliance
Comprehensive IT Data that Enables Superior Operations
Challenge
Today’s service providers and IT teams rely upon their operational tools on a continuous basis. These tools not only help equip the business for success, they are critical to managing the confidentiality, integrity, and availability of these resources.
To be effective, these tools must be operating based upon accurate, current, and complete data for all entities in the IT environment.
Solution
With Blazent, your organization can consistently establish complete, current, and accurate information on all the entities that matter to your business and IT environment. With this data, you can optimize the efficacy of your critical operational tools, including backup, monitoring, performance management, distribution, discovery, antivirus, and security.
Visibility
Compliance
Tools
Key Features
Sophisticated Entity Data Collection
Blazent equips your team with advanced capabilities for collecting, correcting, and maintaining accurate data on your IT entities. The solution can cross-check entity data from multiple angles, to maximize accuracy. This includes electronic aging that enables users to identify entities that have not been scanned within a given time period.
In addition, it offers capabilities for verifying entity status, enabling tracking of the following:
- Entities that are active on the network
- Entities that show an active status in the CMDB or asset repository
- Entities that are active in Blazent’s purified record
Closed-Loop Workflows
Through its user-friendly integration with ServiceNow workflows, the Blazent solution allows users to take immediate action on any data accuracy issues that are identified. Within the solution, users can identify an inaccuracy, and, with the click of a button, initiate a ServiceNow incident ticket to get it addressed.
Further, these tickets can be routed according to established processes within IT and the ServiceNow platform, including incident management workflows. Finally, when the ticket is resolved, the information can automatically be reported back to Blazent.
Powerful, Actionable Analytic Dashboards, Reports, and Alerts
Finally, the solution offers pivoting and filtering capabilities that enable users to view data by server, PC, network, operating system, percentage of population, and total population.
Flexible Deployment and Integration
Blazent offers a range of features that help your IT team realize optimal efficiency and flexibility, both in terms of up-front implementation and ongoing operation:
- Non-disruptive, cloud-based implementation. The system leverages existing discovery agents and tools, so you don’t have to add yet another device to your network. Plus, the solution is hosted in a secure AWS environment, which means your team doesn’t have to install the solution on your premises or handle its ongoing support.
- ServiceNow Certification. The solution integration has been certified by ServiceNow, helping ensure your team realizes efficient integration and ongoing interoperation.
- Broad data source integration. Blazent offers seamless integration with more than 230 data source types, including IT network and systems management platforms, discovery tools, CMDBs, governance platforms, patch systems, supply chain platforms, and flat files. As a result, you can fully leverage your organization’s information repositories to maximize the value of IT data across your environment.
Blazent is the leader in Data Quality Management Solutions. We provide the insight needed to improve decision making and business outcomes for IT Service Management, Operations, Security, and Internet-of-Things. Blazent enables enterprises and Managed Service Providers with complete and accurate information across the broadest range of data sources. Reach us at www.Blazent.com or sales@Blazent.com
