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CMDB and CI Relationships

CMDB and CI Relationships

By Rob Hansen, Blazent’s Director of Professional Services Today’s IT organizations are tasked with determining and understanding the underlying IT components that constitute a business service. It’s a daunting and ongoing task because each business service relies on...
Diagnoses:  CMDBs and Broken Legs

Diagnoses: CMDBs and Broken Legs

Recently, our son complained of pain in his leg, so we took him to the pediatrician. She isolated the source of the pain but couldn’t make a further diagnosis. We were referred to an orthopedic surgeon for X-rays, but when those proved inconclusive, we were sent for...
Why (and How) CMDB Data Goes Bad

Why (and How) CMDB Data Goes Bad

“Bad data.” In modern IT operations, those are the two most dangerous words you can hear. Historically, industry analysts have found that at any given moment, up to 40% of an average enterprise’s Configuration Management Database (CMDB) is inaccurate. A...