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CMDB and CI Relationships

CMDB and CI Relationships

Rob Hansen is Blazent’s Director of Professional Services   Today’s IT organizations are tasked with determining and understanding the IT components that constitute a business service. It’s a daunting and ongoing task, because each business service relies on a...
Diagnoses:  CMDBs and Broken Legs

Diagnoses: CMDBs and Broken Legs

Kevin O’Hear is a senior sales engineer at Blazent   Recently, our son complained of pain in his leg, so we took him to the pediatrician. She isolated the source of the pain but couldn’t make a further diagnosis. We were referred to an orthopedic surgeon for...
Why (and How) CMDB Data Goes Bad

Why (and How) CMDB Data Goes Bad

“Bad Data.” Those are two words you never want to hear, especially when it applies to your CMDB or IT strategy. And yet studies (and our own experience with our enterprise customers) show that, at any moment up to 40% of the average enterprise’s IT data is ‘bad.’...