by Michael Butcher | Jan 6, 2023 | Blog, CMDB Data Quality, Data Quality
Does your IT environment look like a thoughtfully organized warehouse (with a place for everything and everything in its place) or from an episode of the TV program, “Hoarders”? Every component, asset, etc. you add to your environment has a useful life and keeping...
by Michael Butcher | Dec 29, 2022 | Data Integrity, Data Intelligence, Data Quality, IT Data Intelligence
Transformational Values—Metrics, KPIs, Visibility, and Insights Data is by itself only useful insofar as it can provide visibility and insights anchored in relevant and meaningful metrics. So EMA looked closely at metrics from multiple perspectives in its research on...
by Michael Butcher | Dec 16, 2022 | Data Integrity, Data Intelligence, IT Data Intelligence
Executive Introduction It’s no longer news that business performance and IT performance are more closely linked than ever before. This is not only changing how businesses and organizations are evolving in terms of effectiveness, outreach, and business model; it’s also...
by Michael Butcher | Dec 1, 2022 | Blog
Each day, with every customer transaction, employee task and business process, companies generate vast amounts of operational data that provides leaders and managers with insight into what is working well and what requires attention. Operational data is particularly...
by Michael Butcher | Nov 29, 2022 | Blog, CMDB Data Quality, Data Quality
Do you sometimes experience that anxious, unsettled feeling when you think about your IT asset and configuration data? You have invested much time and money implementing discovery tools and populating your Configuration Management Database (CMDB) with huge amounts of...