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Unpatched Windows Machines Will Make You “Wanna Cry”

Unpatched Windows Machines Will Make You “Wanna Cry”

In the history of enterprise cybersecurity, few events have exposed the fragility of IT infrastructure quite like the 2017 WannaCry ransomware attack. The worm ravaged computers across 150 countries, famously locking down the UK’s National Health System and forcing...
Machine Learning and the Rise of the Dynamic Enterprise

Machine Learning and the Rise of the Dynamic Enterprise

The Evolution of Machine Learning in IT Operations The term “dynamic enterprise” was introduced during 2008, as an enterprise architecture concept. Rather than striving for stability, predictability and maturity, dynamic enterprises began focusing on continuous and...
How ITSM tools miss the boat on operational data management

How ITSM tools miss the boat on operational data management

For most companies, IT Service Management (ITSM) tools are the core hub for monitoring and managing the systems used to support day-to-day operations and business processes across the organization. It is also the centralized repository of information related to the...
Avoiding IT and Operational Technology Convergence Pitfalls

Avoiding IT and Operational Technology Convergence Pitfalls

The integration of Information Technology (IT) and Operational Technology (OT) is the undisputed backbone of Industry 4.0. Enterprise IT is no longer confined to data centers; it is now completely intertwined with manufacturing floors, logistics supply chains, and...