by Blazent | Jun 8, 2017 | Blog
The Wanna Cry ransomware worm ravaged computers across 150 countries. The attacks began May 12, 2017, infecting PCs of organizations that had not applied security updates to some versions of Microsoft Windows. This menace paired ransomware that encrypted computers and...
by Blazent | Jun 1, 2017 | Blog
People are the heart and mind of your business. Processes form the backbone of your operations. Data is the lifeblood that feeds everything you do. For your business to operate at peak performance and deliver the results you seek, people, processes and data must be...
by Blazent | May 25, 2017 | Blog
The term “dynamic enterprise” was introduced during 2008, as an enterprise architecture concept. Rather than striving for stability, predictability and maturity, dynamic enterprises began focusing on continuous and transformational growth – embracing change as the...
by Blazent | May 16, 2017 | Blog
For most companies, IT Service Management (ITSM) tools are the core hub for monitoring and managing the systems used to support day-to-day operations and business processes across the organization. It is also the centralized repository of information related to the...
by Blazent | Apr 6, 2017 | Blog
A key technology convergence impacting the mainstream adoption of the Internet-of-Things (IoT) is the integration of Information Technology (IT) and Operational Technology (OT). Examples of business functions that are managed using OT might be running process or...
by Michael Nicholas | Mar 21, 2017 | Blog
Are you comfortable with how your IT Service Management (ITSM) processes address the volume, diversity and rate of change present in your IT environment? Comfortable enough to bet your job on it? Most traditional ITSM systems and their associated offerings are...