by Michael Nicholas | Oct 4, 2017 | Blog
Managing multi-supplier technology environments is challenging, even for private companies with sophisticated IT Service Management (ITSM) processes and large IT functions. For government agencies facing intense cost pressures combined with a direct mandate for...
by Blazent | Sep 27, 2017 | Blog
During the past few years, automated discovery capabilities have greatly expanded the capacity and efficiency of IT operations management and service management functions. Highly manual processes for inventorying and classifying IT assets and solution components have...
by Blazent | Sep 6, 2017 | Blog, Data Quality
Better data quality is good for your company, but it can be a costly objective to attain. In an environment where profit margins are shrinking, IT is being asked to control or reduce costs while technology is changing/becoming obsolete faster than ever, making...
by Blazent | Aug 30, 2017 | Blog, CMDB Data Quality
Business change is accelerating at an alarming rate and as it does, IT organizations struggle to maintain the pace. Business users are taking on an increasingly important role in selecting the technology tools they need to perform their jobs – often without consulting...
by Blazent | Aug 23, 2017 | Blog, Data Intelligence
Only a few short years ago, the experience of citizens interacting with government agencies involved taking time off work, waiting in long queues and completing paper forms – an experience that was both frustrating for citizens and inefficient for the government and...
by Blazent | Aug 16, 2017 | Blog, Data Integrity
During the past few years, there has been considerable discussion and media attention about the impact of digital natives (Millennials and Generation Z) in business and culture – specifically the younger generations’ expectations of how technology enables human...
