by Michael Nicholas | Jan 10, 2018 | Blog, Data Integrity, Data Quality
Do you trust the data quality in your company’s CMDB? Would you bet your job on it? Would you bet the future of your company on it? You may be unknowingly placing those bets everyday and if you knew the real quality of the data you’re dealing with, you’d likely be...
by Michael Nicholas | Oct 18, 2017 | Blog, Data Management
Healthcare companies generate considerable patient data and arguably have more processes for collecting data than nearly any other industry. What happens, however, to patient data after collection? Is it actually being used to its full potential? Perhaps, it is time...
by Michael Nicholas | Oct 4, 2017 | Blog
Managing multi-supplier technology environments is challenging, even for private companies with sophisticated IT Service Management (ITSM) processes and large IT functions. For government agencies facing intense cost pressures combined with a direct mandate for...
by Michael Nicholas | Mar 23, 2017 | Top 5
The most popular way to populate a Configuration Management Database (CMDB) is to use an IT asset discovery and mapping tool. Unfortunately, discovery as an enablement process is complex and error-prone. One of the key drivers for data failures that often result in a...
by Michael Nicholas | Mar 21, 2017 | Blog
Are you comfortable with how your IT Service Management (ITSM) processes address the volume, diversity and rate of change present in your IT environment? Comfortable enough to bet your job on it? Most traditional ITSM systems and their associated offerings are...
