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Machine Learning and the Rise of the Dynamic Enterprise

Machine Learning and the Rise of the Dynamic Enterprise

The Evolution of Machine Learning in IT Operations The term “dynamic enterprise” was introduced during 2008, as an enterprise architecture concept. Rather than striving for stability, predictability and maturity, dynamic enterprises began focusing on continuous and...
How ITSM tools miss the boat on operational data management

How ITSM tools miss the boat on operational data management

For most companies, IT Service Management (ITSM) tools are the core hub for monitoring and managing the systems used to support day-to-day operations and business processes across the organization. It is also the centralized repository of information related to the...
Why CMDBs are Sexier than you Think

Why CMDBs are Sexier than you Think

While “sexy” is rarely the first word infrastructure engineers use to describe a Configuration Management Database, perhaps it should be. When hybrid-cloud environments spiral into chaos and AIOps engines fail, nothing is more attractive than absolute CMDB...