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Machine Learning and the Rise of the Dynamic Enterprise

Machine Learning and the Rise of the Dynamic Enterprise

The term “dynamic enterprise” was introduced during 2008, as an enterprise architecture concept. Rather than striving for stability, predictability and maturity, dynamic enterprises began focusing on continuous and transformational growth – embracing change as the...
How ITSM tools miss the boat on operational data management

How ITSM tools miss the boat on operational data management

For most companies, IT Service Management (ITSM) tools are the core hub for monitoring and managing the systems used to support day-to-day operations and business processes across the organization. It is also the centralized repository of information related to the...
Why CMDBs are Sexier than you Think

Why CMDBs are Sexier than you Think

Sexy may not be the first word that comes to mind when you think about your CMDB and the operational data of your company… but (seriously) maybe it should be!  After all, it has a number of attractive qualities and (with some care and feeding) could be the ideal...