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The Challenges Facing MSP (We Can Help)

The Challenges Facing MSP (We Can Help)

  For all of our 13-year history, one of Blazent’s top client groups has been Managed Service Providers (MSPs). That group of professionals has always had a tough job—keeping up with technology advances while meeting the needs of an increasingly demanding client...
CMDB and CI Relationships

CMDB and CI Relationships

Rob Hansen is Blazent’s Director of Professional Services   Today’s IT organizations are tasked with determining and understanding the IT components that constitute a business service. It’s a daunting and ongoing task, because each business service relies on a...
Diagnoses:  CMDBs and Broken Legs

Diagnoses: CMDBs and Broken Legs

Kevin O’Hear is a senior sales engineer at Blazent   Recently, our son complained of pain in his leg, so we took him to the pediatrician. She isolated the source of the pain but couldn’t make a further diagnosis. We were referred to an orthopedic surgeon for...