Strategic Partner Solutions: The Foundation for MSP and GSI Success

When Managed Service Providers (MSPs) and Global System Integrators (GSIs) take on enterprise digital transformation projects, corrupted client infrastructure data is the biggest threat to success. Blazent’s strategic partner solutions act as your foundational insurance policy, automatically reconciling chaotic IT and OT telemetry into a single, trustworthy system of record before your engineering teams begin the heavy lifting.

Protecting Project Margins & Accelerating Deployments

Manual data cleanup destroys project margins. By leveraging our strategic partner solutions, technology vendors can automate the data reconciliation phase of any major deployment. Validated, high-quality baseline data accelerates time-to-value, eliminates costly client service outages, and ensures agile deployment of new business services while preserving your profitability.

Reconciling Multi-Tenant Complexity

Blazent manages the massive scale of multi-tenant client architectures by establishing integrated, contextualized intelligence across hundreds of distinct data sources, including:

We enable our partners to become a strategic business enabler for their customers in order to accelerate time-to-value on asset tracking, operational improvement, service improvement, deployment projects, as well as multiple downstream services.

Technology Partner Solutions: ServiceNow and BMC

Integrating raw telemetry directly into a client’s ITSM platform is a recipe for a corrupted database. Blazent provides dedicated strategic partner solutions and integration pathways for the world’s leading service management ecosystems:

• Data Intelligence for ServiceNow: We provide your organization with the powerful automation and analytics capabilities needed to derive the most value from your ServiceNow CMDB. By purifying the data payload before it enters the system, Blazent empowers your clients to confidently deploy advanced ServiceNow features like Service Mapping, ITOM predictive routing, and automated Change Management.
• Data Intelligence for BMC Helix and Atrium CMDB: Blazent uses our proprietary platform to assess, verify, and validate the quality of hundreds of data types. Replacing legacy batch uploads with advanced multi-source API reconciliation, we quickly aggregate data from various sources, ensuring quality and completeness in order to deliver a reliable source of truth for the BMC IT Service Management environment.

” Blazent remains a trusted source of IT data, and the ultimate source of truth for our organization and customers.“

Colin Bottomley, Global Account General Manager, CSC

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