Best Practice Configuration Management Database (CMDB) Migration
The Danger of the “Lift and Shift” CMDB Migration
Migrating an enterprise CMDB is never a simple lift-and-shift operation. Moving corrupted or outdated configuration items (CIs) into a new platform simply replicates your old blind spots in a more expensive tool. Whether you are transitioning to ServiceNow or consolidating after a corporate merger, this white paper outlines the architectural best practices required to ensure your new CMDB becomes a pristine, trusted source of operational truth.
What You Will Learn in This White Paper
This white paper steps through the CMDB migration process highlighting;
- The importance of setting the right success criteria
- The selection of appropriate data sources for configuration items and associated attributes
- Filling data gaps and handling data conflicts
- Gaining and maintaining ongoing data quality for long term success
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